As players continually develop into the airsoft culture, one
way or another, they are exposed to two types of players, “speedsofters” and “milsimmers”.
These titles aren’t meant to offend anyone but rather they give us a realistic
perspective of each group’s ideologies. The hardcore “speedsofter” just wants
to play. They don’t care about looks and are dedicated to practicality and
sending BB’s down range. The hardcore “milsimmer” not only prefers a different
kind of gameplay but a different kind of approach to purchasing gear. Dedicated
impressionists will shell out hundreds of dollars to a single plate carrier to reenact
military personal for an airsoft game. So why is there such a large difference
between the hardcore speedsofting consumer and the hardcore impressionist
consumer? Why does one consumer so highly value condor and another so highly
value Crye. Well let’s explore this from a consumer behavior point of view.
The first thing we need to go over is how customers process product attributes (feature) to value. By figuring out how people establish values, we will be able to understand how customers make purchases based off of these values. Before that though, I am going to slow way down. There is a lot of business and consumer behavioral terminology that applies to this. I will attempt to simplify everything and break it down piece by piece.
The first thing we need to go over is how customers process product attributes (feature) to value. By figuring out how people establish values, we will be able to understand how customers make purchases based off of these values. Before that though, I am going to slow way down. There is a lot of business and consumer behavioral terminology that applies to this. I will attempt to simplify everything and break it down piece by piece.
The process of identifying product attribute and creating
value out of these attributes is known as the means end chain. The means end
chain consists of four parts: product attribute, consumer benefit, executive
framework, and personal value. You can see it denoted below.
Product attribute can be defined as the product features and
specifications. It’s what the product is at its rawest form. For instance, if
we look at Crye G3 combat pants, they offer internal knee pad placement,
different pocket placement, breathability, and beaver material as their choice
for stretch material.
Now that we established product attributes, we can lead into
consumer benefits. The consumer will evaluate product attributes and see if
they can gain some kind of benefits from it. For instance, the internal knee
pads (an attribute) can be seen by a consumer as a way to add comfort. The “comfort”
is a consumer benefit. Since we have comfort, companies can establish executive
frameworks. Executive frameworks are basically marketing strategies. I really
don’t want to get into that. All you need to know is that executive frameworks
gives us our leverage point (a selling point) that we can use to create value.
Crye Precision probably recognizes that their internal knee pad slots give
consumers more comfort. They basically have found their leverage point. They
can how create marketing strategies to brand themselves as “more comfortable”
which gives the consumer a numeral value for this comfort. Basically, the price
of the item is what we perceive as value. We assume that price is value.
So how does this help us? Price is the key. If we assess
both groups, the hardcore speedsofter and the impressionists, we find that
their price sensitively is absolutely different from one another. This
translates out to that they value different things. As obvious as this is, most
debates forget this simple fact. Impressionists believe that quality is the
most important attribute to making a purchase decision. They believe in value accrued
from the future value gained from that one time purchase. The value of
impressions itself cannot be ignored as well. Impressions are the mainstay of
military simulation. Without impressions, there would be little physical
differentiation between speedsofting and milsim events. The value or enjoyment
that people gain from impressions cannot be underestimated. This is why
impressionists are relatively price insensitive. They are willing to pay for
that additional value gained.
The hardcore speedsofter is a completely different story. They
just want to sling BB’s downrange and stay within a reasonable budget. This
budget is their consumer benefit and Condor’s leverage point. Condor attempts
to address the budget minded airsofter. In fact, a lot of companies try to keep
costs down so they don’t have to compete directly with real steel companies or
else they will have to provide the same value that the real steel companies provide.
They address the need for budget equipment to price sensitive customers.
When one sides argue Condor or Crye, it makes me roll my eyes.
There is so much more than just “this is better”. It comes down to what the
consumer values the most. Even though this read addresses the extremes of one
side or another, we can assume that most players are a little of both. There is
a time and place for everything and this rule doesn’t exclude Crye Precision or
Condor.
No comments:
Post a Comment